Online and Phone Support

Support numbers to call

Barnados - 0800 What's Up ​What's Up offers phone - and online - counselling for young people from children to teens.

Plunketline - 0800 933 922 PlunketLine is a toll-free telephone advice service available to all families, whānau and caregivers 24 hours a day, seven days a week. When you call PlunketLine your call will be answered by a Plunket nurse, who can give you advice and information on parenting issues and your child’s health and wellbeing.

Samaritans - 0800 726 666 The New Zealand Samaritans is a confidential listening and support telephone service operating 24 hours a day for people who may be feeling depressed, lonely, or even be contemplating suicide. Samaritans listen and help people talk through what’s troubling them, offer compassion and understanding, offer callers confidentiality and anonymity, discuss options, offer support and encouragement. NB: Samaritans 0800 number services Rotorua, Taupo, New Plymouth, Hawke's Bay and Lower North Island only. See website for other numbers.

Healthline - 0800 611 116 Offers free 24-hour health advice for all the family. The service is staffed by registered nurses who will assess your health needs, and give information and advice to help you decide on the best level of care.

Lifeline 0800 543 354 or (09) 522 2999 Lifeline is a free service, available 24 hours a day, 365 days a year. All calls are confidential and non-judgemental, and LifeLine New Zealand won't tell you what to do. "It may be that you just need some support. You may want to talk things over with someone who won't make a fuss. You may have something on your mind that you want to work out. We are not just a crisis service. LifeLine New Zealand is here for anyone who simply needs to talk. LifeLine counselling is like putting a jigsaw puzzle together with someone else. The LifeLine counsellor is there to help you identify parts of the puzzle, maybe help you turn some of the pieces over. But, you are responsible for putting the puzzle together."

Youthline 0800 376 633 This is a free, confidential and non-judgemental telephone counselling service, available 24/7, 365 days a year for all young (and not so young) people. You can call or txt them about anything … family, relationships, self-harm, suicide, sex, sexuality, bullying, grief, friends, school, mental health, abuse, loneliness, alcohol, drugs and anything in between. No issue is too big or too small, sorting out the small stuff can stop it turning into something big. Talking about what’s happening for you, sharing ideas and discussing options can help make things clearer. They also have a free txt service (txt 234) with real live people at the other end of the txt! You can even txt them if you have no credit on your phone. Youthline also has an email support service.

Parenting Websites

Kiwi Families

The Parenting Place

Online forums

Single Parents Waikato

Single Parents Tauranga - hosts an online forum for all New Zealanders